This is your go-to resource for the latest updates, new initiatives, and what’s on the horizon at Rockland Federal Credit Union.
What’s New
Rockland FCU will soon become Arise Financial
At our Annual Meeting on May 20, we officially announced our upcoming rebrand to Arise Federal Credit Union, doing business as Arise Financial on August 1, 2026 — an important milestone in our continued commitment to serving our members, communities, and future growth.
We understand that change can bring questions, especially for members who have trusted Rockland Federal Credit Union for generations. While our name is evolving, the things that matter most are staying the same: our commitment to personalized service, community relationships, and helping members achieve their financial goals.
Our structure, leadership, charter, and locations remain the exact same. We are still the federally insured credit union our members know and love today.
This new chapter reflects who we are today and where we’re headed as we continue serving communities everywhere with simplicity, care, and member-first support at the center of every decision we make.
While the Arise Financial brand has now been introduced publicly, there will be no immediate updates to your accounts, services, cards, or how you bank with us. Our legal transition to Arise Financial will officially take place on August 1, 2026.
Until then, we will continue operating as Rockland Federal Credit Union as we thoughtfully transition to our new name. We are committed to keeping members informed every step of the way and will continue sharing updates and information as they become available.
Learn More About Arise Financial
- Read the full press release announcing our upcoming transition to Arise Financial.
- Watch the video below to learn more about the vision behind the brand.
Arise Financial FAQs
Why is Rockland Federal Credit Union changing it’s name?
For more than 100 years, we’ve grown alongside the communities and members we serve. While our name is changing to Arise Financial, our commitment to our members, our values, and the personalized service you trust remain exactly the same.
This new name reflects the strength of who we are today and our vision for the future — a modern financial institution built to serve communities everywhere, wherever life takes our members, while continuing to honor the relationships and community foundation that have defined us from the beginning.
We’re proud of our Rockland roots, and this change allows us to carry that legacy forward while continuing to grow, innovate, and serve members and communities for generations to come.
Why the name Arise?
The name Arise reflects progress, possibility, and forward momentum. It represents our commitment to helping members confidently move forward financially through every stage of life.
When will the new name become effective?
The name Arise Federal Credit Union, doing business as Arise Financial was introduced publicly on May 20 at our Annual Meeting. The full transition, including updated signage and documentation will officially take place on August 1, 2026.
Until then, we will continue operating as Rockland Federal Credit Union as we thoughtfully transition to our new name and brand, and we will keep members informed every step of the way.
Are you still a credit union?
Yes — absolutely! While we’ll soon be introducing a new name – Legally, Arise Federal Credit Union doing business as Arise Financial, we are still the same credit union our members know and trust.
Our structure, leadership, ownership, and charter all remain exactly the same, as does our commitment to putting members first. We’re proud to continue serving our community with the same people, same mission, and same values — just with a new name that reflects where we’re headed.
Were you bought out?
No. We have not been bought out or acquired. While we recently announced that we will be introducing a new name, our credit union’s structure, leadership, ownership, and charter all remain exactly the same. We’re still the same credit union you know and trust — continuing to serve our members and community with the same commitment and values, just under a new name.
What do I need to do as a member after the name change?
Nothing at all! Your accounts, cards, login information, and services will continue to work as usual throughout the transition.
Are you becoming a bank?
No. Arise Financial will continue to operate as a federal credit union, just as Rockland Federal Credit Union does today.
That means our members will continue to be member-owners, and our structure, leadership, and commitment to serving our communities remain unchanged. We will continue to provide the personalized service, trusted guidance, and member-focused approach that have defined us for more than 100 years.
What about RFCU’s history and legacy?
Our history and legacy remain a very important part of who we are. While our name is changing, we will continue operating as a credit union with the same commitment to our members, communities, and personalized service that has defined us for more than 100 years.
Our members will continue to be member-owners, and our structure, leadership, and federal credit union charter will remain unchanged. Arise Financial represents the next chapter of our organization while continuing to honor the trust, relationships, and community foundation built throughout our history.
Will I receive new debit cards credit cards, or checks?
Yes. Updated debit cards, credit cards, and checks reflecting the Arise Financial brand will be issued gradually over time, typically around normal card expiration and renewal cycles.
Until then, your current cards and checks will continue to work normally, and members can continue using them without interruption. We’ll provide additional information and timelines as they become available to help ensure a smooth transition.
How will this affect online and mobile banking?
You’ll continue accessing online and mobile banking the same way you do today. Your login credentials, account access, and digital banking services will remain unchanged during the transition.
As we introduce the Arise Financial brand across our digital platforms, we’ll provide updates in advance of any future enhancements or changes.
Will Community Credit Union rebrand?
There will be no immediate changes to Community Credit Union’s digital banking, website, accounts, or branches. Members can continue banking as usual.
Following August 1, Community Credit Union will be reflected as “a division of Arise Financial.” A full transition to the Arise Financial name is expected in February 2027, and additional details will be shared closer to that time to help keep members informed every step of the way.
Will there be a new website?
Yes. We’ll be launching a new website that reflects the Arise Financial brand and provides an updated member experience designed with simplicity and user experience in mind with every decision. During the transition, our current Rockland Federal Credit Union website will remain accessible and will help guide members to the new site and experience.
We’ll share more information and updates as they become available to help ensure a smooth transition for all members.
Introducing Shared Branching
CO-OP Shared Branching | Effective 5/27
Beginning May 27, members will have access to Shared Branching, giving you the ability to complete everyday banking transactions at participating credit union locations nationwide. Members from other participating credit unions may also visit RFCU branches to complete Shared Branching transactions.
Powered by CO-OP, Shared Branching allows credit union members to conduct transactions at other participating credit unions, not just their own. Whether you’re traveling, relocating, or simply away from an RFCU branch, Shared Branching gives you added flexibility and convenient access to select banking services nationwide
With Shared Branching, you can:
- Make deposits
- Withdraw cash
- Transfer funds
- Make loan payments
- Request cashier’s checks
You can use this Shared Branching Locator to find participating credit union locations near you.
Before visiting a Shared Branching location, please be sure to have:
- Your RFCU member number
- A valid government-issued photo ID, such as a driver’s license or passport
- You may also be asked additional security questions to verify your identity
Please note: At this time, Shared Branching services will only be available at RFCU branch locations and are not yet available at CCU locations.
More Ways to Connect
New Digital Assistant | Effective June 2
Ari, our new digital assistant, is now available through our phone system, helping members get answers to common questions and connect with the right resources more efficiently. If you’d prefer to speak with a member of our team, just say so, and Ari can quickly direct your call to the appropriate representative.
We’ve also introduced live chat on our website, providing another convenient way to connect with our team during regular business hours.
As we continue enhancing our digital support experience, additional features and capabilities will be introduced across our phone and online channels to provide even more convenient ways to get assistance.
Whether you choose to call, chat, or visit us in person, we’re committed to making it easier to connect with the support and resources you need.
We’re Partnering with Boston College
Official Credit Union of Boston College and Boston College Athletics | Effective June 16
We’re proud to announce that Arise Financial has been selected as Boston College’s first exclusive credit union partner and the Official Credit Union of Boston College and Boston College Athletics.
This partnership will create new opportunities to support the Boston College community through financial education, personalized banking solutions, and community-focused initiatives. Plans also include a future branch location on campus, expanding access to financial services for students, faculty, staff, alumni, and the broader community.
This exciting milestone represents another step forward as we continue growing our impact throughout Greater Boston and beyond. For more insight, read our full press release.
What’s Next
The Transition to Arise
What to Expect | Coming August 2026
Rockland Federal Credit Union will officially transition to Arise Financial on August 1, 2026. Until then, we will continue operatingas Rockland Federal Credit Union across our branches, systems, materials, and digital platforms.
Following August 1, you will begin to see the Arise Financial name and branding reflected across locations, materials, and digital experiences. While many updates will happen immediately, some items may continue transitioning over time as we complete updates across all areas of the organization.
What this means for you:
- Your accounts, login, and services remain the same.
- The people you know and trust are not changing.
- Your membership and relationship with us stay exactly as they are.
Everything we do is built around you. As Rockland Federal Credit Union continues to grow and innovate, our focus remains the same: delivering exceptional service, meaningful ownership, and financial solutions designed for real life.
Stay tuned — there’s more ahead.