Mobile Banking FAQs
Bank on the go with our Mobile Banking app. Securely access your accounts from your mobile device, review account activity, deposit checks, pay bills, transfer funds, and more—anytime, anywhere.
Please Note: As we transition to Arise Financial, our mobile banking app will continue to appear as Rockland Federal Credit Union in the Apple App Store and Google Play Store. The name will be updated in a future app release.
- Free to use
- See account balances and transaction history
- Deposit checks
- Pay bills and credit cards with BillPay
- Transfer money between your accounts
- Apply for a loan
- Get GPS-guided directions to branches and ATMs
How do I enroll in mobile banking?
If you have not already done so, please register for Online Banking by completing the registration application. Your application will be reviewed within 1 business day.
How do I download the mobile app?
As we transition to Arise Financial, our mobile banking app will temporarily remain listed as Rockland Federal Credit Union in the Apple App Store and Google Play Store. If you’re downloading the app for the first time, simply search for “Rockland Federal Credit Union” to find the correct app. Your login credentials and mobile banking experience remain the same, and the app name will be updated in a future release.
How do I enroll in eStatements?
Free. Secure. Paperless.
Access your Arise Financial account statements electronically by enrolling in eStatements.
- Log in to the Rockland Federal Credit Union Mobile Banking app (temporarily listed under this name in the Apple App Store and Google Play Store during our transition to Arise Financial).
- From the More menu, select eStatements under the Forms section.
- Review and accept the eStatements Disclosure, then submit your enrollment.
Do I need a separate login for mobile banking?
No, you can use the same credentials that you would use when accessing Online Banking through our website.
Can I use the browser on my mobile device to access Online Banking?
Yes, you can visit arise.org with your browser for a mobile-friendly layout of Online Banking. Please note that DeposZip is not available through the mobile website.
What should I do if I lose my mobile phone or tablet?
Please contact our Member Service Center for assistance.