Security & Privacy

Privacy Statement

Notice of Your Financial Privacy Rights

This is our privacy notice to you. It covers "nonpublic personal information" or, as used below, "information." We obtain information about you in the course of providing services to you, our members and former members. It does not cover information that we obtain from public sources such as telephone directories or public records.

If, at any time, after reviewing this policy you have questions or comments, please contact one of our member service representatives at (781) 878-0232. You may also write to us at the following address:

Click here to submit a secure online message to opt out of future marketing mailings.

The Confidentiality, Security and Integrity of Your Information

We restrict access to information about you to those employees who need to know that information to provide you with products and services. We maintain physical, technical, and procedural safeguards that meet or exceed federal regulations to guard your information.

The Information We Collect

We collect information about you from:

• Your applications for our services
• Your transactions with us
• Consumer reporting agencies and other parties who we ask to verify the information that you have provided to us such as your employment history and your other creditors
• Third parties with whom we have arrangements to provide services to you such as automobile dealers and mortgage lenders
• Market surveys conducted on our behalf
• Correspondence and "e-mails" that you send to us

The Information We May Disclose

We may disclose information about you:

• To provide services that you request
• To provide you with information about additional products and services
• To the extent necessary to conduct our business
• As required by law such as when we receive a court order or subpoena

Parties With Whom We Share Information

In order to provide you with high quality products and services, we have entered into agreements with other companies that perform marketing or other services for us or provide additional financial products for you to consider. We only work with companies that agree to maintain strong confidentiality protections and limit the use of the information we provide. We do not permit these companies to sell or give your information to others. We also restrict their ability to contact you to direct mail solicitations.

Types of information we may disclose:

We may disclose to third parties any information we may have about you, including but not limited to your name and address.

We share information with the following types of businesses.

• Financial service providers, such as companies providing mortgages, securities, financial planning, credit card or insurance services.
• Non-financial companies such as consumer reporting agencies, merchants, data processors, check/share draft and other printers, retailers, plastic card processors and government agencies.

Additionally, we may disclose information about you under other circumstances as permitted or required by law or where you consent. These disclosures may include information to conduct the operations of the Credit Union, or to protect the security of our financial records.

How to Avoid Mail Solicitations

If you do not want to receive information from us or businesses with whom we share information, please write to us at the address below. We will remove your address from future mailing promoting products and services that we believe are beneficial to our members. If you decide to remove your name from the mailing list, you will continue to receive all of your account information. However, your decision will not otherwise affect how we collect or disclose information.

Write us at: Please include your name, address and account numbers.

Rockland Federal Credit Union Attn: Phyllis Feneck 241 Union Street Rockland, MA 02370

Click here to send us a secure email. Please include your name, address and account numbers with your request.

Click here to fill out our secure Marketing Opt-Out Form.

Contact Us

If you believe that we have not complied with our Privacy Policy, you may contact us at (781) 878-0232 or (800) 562-7328. We will investigate and respond to your concerns.