Traveling With Your RFCU Debit Card
Are you traveling? Make sure you let us know, so that you do not experience an interruption in service.
One of our primary focus as the Credit Union is to protect our members from fraud and account misuse. As such, we have put in place measures to monitor and block certain debit card transactions from happening with our prior authorization from you.
If you are traveling out of state or internationally, please take a moment to notify us at least 48 hours in advance. All international and some out-of-state transactions are blocked for your protection. Notifying us of your travel plans will allow us to remove those blocks, so that you do not experience an interruption in service while traveling.
You can notify us by calling 781-878-0232 or stopping into your local branch.
Our transaction processors also monitor your account 24 hours a day, 7 days a week. You may receive a call from them to verify a purchase, even though you have notified us of your travel plans. Remember, our processors will never ask for your PIN or three digit CVV code, located on the back of your card. If you need to reach them after normal business hours please call 866-842-5208 if traveling domestically, or (412) 552-2697 if travelling internationally for debit cards. If you are using your RFCU Visa card, please call 800-369-4887.