Lost/Stolen Cards

Lost or Stolen ATM/Debit Cards

If your ATM or MasterMoney Debit Card has been lost or stolen, follow these easy steps immediately:

During regular business hours - Call (781) 878-0232 or (800) 562-7328 extension 105 to report your card missing or stolen. We will place a block on the card and re-issue you a new card.

After Hours - Call (800) 528-2273. Follow the automated instructions.  If the system is down please contact the credit union at one of the numbers above on the next business day.

It is important to contact the Card Operations Department the next business day by calling (781) 878-0232 or (800) 562-7328 extension 105 so that we can verify the information and reorder a new card for you.

Lost or Stolen Visa Cards

If your Visa card has been lost or stolen, follow these easy steps immediately:

During regular business hours - Call (781) 878-0232 or (800) 562-7328 extension 104 to report your card missing or stolen. We will place a block on the card and re-issue you a new card.

After Hours - Call 1-866-839-3485 . Follow the automated instructions.  If the system is down please contact the credit union at one of the numbers above on the next business day.

It is important to contact the Card Operations Department the next business day by calling (781) 878-0232 or (800) 562-7328 extension 104 so that we can verify the information and reorder a new card for you.